Read Our Testimonials
I’ve purchased 2 Trane system from Ward’s. Barry was the person whom came out and provided us with a quote. He was very professional and very knowledgeable. The service techs whom I have dealt with have always been very courteous as well. Highly recommend them!
Great service ,very friendly techs and always on time.
I have been using Wards for over 10 Years on my home in Lakeland. They have never had an issue with them meeting the appointment. Even while I was renting out my property, they have always taken care of the AC/Heat for me. I have always felt like their service was fair.
Initially when they want your business – they are right there – no problems. Now a year later trying to get services after the sale – forget it. No call backs . Tried to set an appt – was waiting 4 hours for a return call – finally had to call them back. WHen I did get an ‘appt’ it was for 2 days later “after lunch” Sat at home all afternoon for my ‘appt’ no show – called the office – the service tech was busy on another call. This is ridiculous! Rescheduled for another day – we’ll see but I am not holding out much hope!!! Go elsewhere!!!!!!!! UPDATE: Well third time is the charm!! Stephen (sp?) came out tonight and fixed everything – he was professional and knew just what to do!!!!! We need to ask for him everytime and anytime we have a future problem!!!
We have been using Ward’s AC for years to both install and maintain our AC unit and have been very happy with their service! They always respond and arrive promptly when called. The service men are friendly and they get the job done quickly. They always clean up behind themselves. They are friendly and pleasant. Great company!!
Installed a new 3.5 ton Trane AC system in my home. I got several estimates before selecting Ward’s. Barry Hall was the consultant that did the evaluation of what was needed. He was very knowledgeable and professional. He took the time to measure the home, the windows, check the insulation in the walls and attic in order to calculate the proper size system that was needed. None of the others were so extensive. He provided different options. He solved a problem we had in our large living room that had a high ceiling and was the hottest room in the house, by enlarging the small existing vent and adding a second vent. The price included replacing the refrigeration lines and the ducts near the air handler. The total cost was $6,021 for a 3.5 ton, high quality Trane Heat Pump system. They did what they promised and were there when they said they would be. I highly recommend.
Have used them for many years. They are reliable, efficient and courteous.
Ward’s has done good repair work for me on several occasions. The repair people were courteous and prompt.
One the best ac companies in the business.
Always fair and dependable.